Do you provide International delivery?
>> Yes, we ship our products worldwide. The delivery fee is already included in the product price.
When will I receive my order?
>> We will inform you of the day your order will be shipped along with the confirmation email. It will depend on the type of product and the destination country. In general, it will take around 2-3 weeks for international delivery.
What payment methods do you accept?
How do I return an item?
>> To initiate a return, please email us at firstname.lastname@example.org. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us at the following address:
[Tonyboot 178/1 Sukhumvit Rd, Khlong Toei, Bangkok 10110, THAILAND]
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
What is your returns policy?
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances